Overview
Role Overview: The Sales & Service Advisor acts as the primary customer contact, assisting with vehicle needs, recommending solutions, and ensuring a professional service experience. This position involves customer interaction, sales, problem-solving, and teamwork in a fast-paced environment.
Responsibilities: Greet customers courteously, document concerns, inspect vehicles, recommend services, communicate additional repair needs, provide accurate quotes, update customers, and follow up post-service. Track returns and warranty parts, and perform other related duties as assigned.
Qualifications & Skills: High School diploma or equivalent, at least 18 years old, valid driver’s license, customer service and sales aptitude, professional appearance, and ability to work a minimum of five days including Saturday. Prior experience as a Service Advisor is preferred.
Compensation & Benefits: Competitive pay ($16-$20/hr + commission), closed Sundays, tuition reimbursement, paid vacation and holidays, medical/dental/vision insurance, life insurance, 401(k) plan, vehicle discounts, and opportunities for advancement.