Overview
Seeking Sales and Service Advisors to promote and sell automotive products and services following company standards. Key responsibilities include greeting customers professionally, listening to concerns, inspecting vehicles, recommending services, providing accurate quotes, and updating customers on progress. They must document recommendations, promote sales, and conduct follow-up calls to ensure satisfaction. Additional duties involve tracking returns and warranty parts, adhering to company policies, and demonstrating excellent customer service.
Qualifications include a high school diploma or equivalent, with prior experience as a Service Advisor advantageous but not required. Candidates should possess a professional appearance, a valid driver’s license, and the ability to obtain necessary licenses or certifications such as State Inspector and ASE Certification within specified timeframes. Ability to work at least five days including weekends is required.
Benefits offered include competitive pay, tuition reimbursement, paid time off, insurance options, life insurance, 401(k) plan with company match, vehicle service discounts, and opportunities for advancement. The role emphasizes adherence to policies and delivering exemplary customer service in a process-driven environment.